We take great care in packaging our products. In the rare event that your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. We will guide you through the process for a replacement or refund.

To initiate a return, please contact our customer service team at support@sunkraft.in with your order number and reason for return. We will provide you with instructions on how to proceed.

Currently, we do not offer customization services. All items are sold as displayed on our website.

For certain products, we may offer customization. Please contact us at support@sunkraft.in with your specific requirements, and we'll let you know if it's possible.

We accept a variety of secure payment methods, including major credit/debit cards (Visa, Mastercard, etc.), Net Banking, UPI, Cash On Delivery and popular digital wallets. All available payment options will be displayed at checkout

Yes, your payment security is our top priority. Our website uses secure encryption technology (SSL) to protect your personal and payment details during transactions.