SunKraft Privacy Policy

At SunKraft, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.sunkraft.in (the “Site”).

Who We Are

Our website address is: www.sunkraft.in

What Personal Data We Collect and Why We Collect It

We collect various types of information for different purposes to provide and improve our service to you.

1. Personal Data You Provide Directly

  • When you make a purchase: We collect your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details). This data is used to process your order, arrange for shipping, and send you order confirmations and updates.
  • When you create an account: We store the personal information you provide in your user profile, which includes your name, email address, and any shipping/billing addresses you save. This makes future purchases quicker and provides you with an order history.
  • When you leave comments: We collect the data shown in the comments form, your IP address, and your browser user agent string to help with spam detection.
  • When you contact us: If you reach out to our customer service (e.g., via email at admin@sunkraft.in), we collect the information you provide to respond to your inquiries and offer support.

2. Automatically Collected Data

  • Usage Data: We may collect information about how the Site is accessed and used (“Usage Data”). This includes your computer’s IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how our Site is performing and where we can improve.
  • Cookies: We use “cookies” to enhance your Browse experience. Cookies are small data files placed on your device. We use them for functionalities like keeping you logged in, remembering your preferences, and analyzing Site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function correctly.
    • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
    • Login Cookies: If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, several cookies are set to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, login cookies are removed.
    • Article Edit/Publish Cookies: If you edit or publish an article (relevant for administrators), an additional cookie is saved that indicates the post ID of the article edited. It expires after 1 day.

3. Media

  • If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

4. Embedded Content from Other Websites

  • Articles on this Site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
  • These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.

How We Use Your Data

SunKraft uses the collected data for various purposes:

  • To provide and maintain our Service.
  • To process your orders and manage your account.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve the Service.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.

Who We Share Your Data With

We may share your personal data with third-party service providers to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties include:

  • Payment Processors: To process your transactions securely.
  • Shipping Companies: To deliver your purchased products.
  • Analytics Providers: To help us understand website traffic and user behavior (e.g., Google Analytics).
  • Spam Detection Services: Visitor comments may be checked through an automated spam detection service (e.g., Gravatar for comment avatars).
  • For password resets: If you request a password reset, your IP address will be included in the reset email.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • User Accounts: For users that register on our website, we also store the personal information they provide in their user profile. This data is retained as long as your account remains active.
  • Order Data: Information related to your purchases is retained for necessary accounting, tax, and legal purposes.
  • Other Data: Data collected for analytics or other purposes is retained only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

What Rights You Have Over Your Data

If you have an account on this Site, or have left comments, you have the following rights:

  • Right to Access: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • Right to Rectification: You can edit or update your personal information at any time through your user profile.
  • Right to Erasure: You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at admin@sunkraft.in.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: support@sunkraft.in